Indore: Now, IMC To Use AI To Identify And Rectify Samagra ID Records

Indore (Madhya Pradesh): In a significant step towards improving transparency, accuracy, and accessibility in public welfare services, Mayor Pushyamitra Bhargav announced a series of pioneering initiatives during a review meeting here on Thursday.

The initiatives included the deployment of Artificial Intelligence (AI) technology to identify and rectify discrepancies in Samagra ID records, a first-of-its-kind move in the state.

Chairing a detailed review meeting with department officials, including urban poverty alleviation cell in- charge Manish Sharma, deputy commissioner Manoj Jain and city mission manager Krishna Banait, the Mayor expressed concern over persistent errors in welfare delivery.

He highlighted how discrepancies in Samagra ID data were causing undue delays and exclusions in key schemes pertaining to Vridha Pension Yojana, shelter homes, self-help groups and day-care centres.

In a bold move to address the issue, he instructed the department to work in coordination with IT teams to use AI-driven analysis and data-matching tools to identify invalid, outdated or mismatched Samagra IDs. He said this would ensure that only eligible citizens received benefits, eliminating errors that often plagued manual verification processes.

“For the first time in Madhya Pradesh, a municipal body will deploy AI in welfare data correction. This will set a new benchmark in good governance,” said Bhargav.

Madhya Pradesh: Three IPS Officers Shifted, Varun Kapoor Is New DG Jail

Adding to the city’s governance reforms, the Mayor also announced the launch of the first phase of the “Nagar Sarkar Aapke Dwar” campaign, set to begin on August 25. Under this initiative, all departments of the Indore Municipal Corporation will conduct a comprehensive ward-wise survey. The goal is to reach every household to understand their issues related to civic amenities and public schemes.

The Mayor said, “Door-to-door waste collection helped Indore achieve the number one rank in cleanliness and we aim to replicate that success in welfare delivery.” The survey will document complaints and gather feedback about essential services like water supply, drainage, housing, street lighting and access to government schemes.

In the second phase, one-day camps will be set up in every ward to resolve the issues identified in the survey on the spot. This decentralized problem-solving approach aims to boost citizen trust and administrative responsiveness.

He further emphasized the importance of making detailed information about each scheme available to the public and ensuring that digitization and data coordination become the backbone of service delivery in urban areas.